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Automate your meeting notes and analyze your team’s conversations.

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Freemium

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About Fireflies.ai

**Operational Profile & Value Proposition** Fireflies focuses on Data Integration. It captures video and audio, pushing data into CRMs. It is preferred by teams needing meeting data to trigger workflows. **Technical Capabilities:** * **AskFred:** AI assistant for follow-up emails and Jira tickets. * **Conversation Intelligence:** Analyzes sentiment and talk-ratios. * **Soundbites:** Creates shareable clips.

Key Features

  • CRM Integration (HubSpot/Salesforce)
  • AskFred AI Assistant
  • Conversation Intelligence Metrics
  • Video & Audio Recording
  • Soundbites Clipping

Pros and Cons

Pros

  • Invisible background workflow
  • Deep CRM integrations
  • Highly accurate summaries

Cons

  • Complex CRM setup
  • Accent transcription varies

Pricing

Free (Unlimited Transcription); Pro ($10/mo); Business ($19/mo).

Connect with Fireflies.ai

Frequently Asked Questions

Fireflies.ai can trigger workflows in your CRM based on keywords or phrases spoken during meetings. For example, if a salesperson mentions a competitor by name, Fireflies.ai can automatically create a task in Salesforce to research that competitor. This data-driven approach helps streamline follow-up and improve sales efficiency.

While the Pro plan doesn't explicitly limit the *number* of soundbites you can create, the length of each soundbite will be determined by the overall recording time of your meetings. The length of the meeting will determine the number and length of soundbites that can be created. Experiment to find the optimal clip length that fits your needs.

While Fireflies.ai strives for high accuracy, accent transcription can be a challenge. You can improve accuracy by ensuring clear audio quality during recordings, speaking clearly and at a moderate pace, and providing context about speakers to AskFred before the meeting. Also, consider using Fireflies.ai's editing tools to manually correct any transcription errors after the meeting.

AskFred can analyze the meeting transcript and identify action items to suggest follow-up email drafts or create Jira tickets. For emails, it can pull key discussion points and proposed actions to populate a draft. For Jira, it can automatically create tickets based on mentions of bugs, feature requests, or assigned tasks discussed during the meeting.

Fireflies.ai's conversation intelligence goes beyond sentiment and talk-ratios to analyze aspects like speaker engagement and questions asked. It can also track the frequency of specific keywords or topics mentioned during the meeting, providing insights into the main themes and areas of focus. This helps you understand the dynamics and effectiveness of your team's conversations.

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