AI-powered meeting assistant for transcription and automated note-taking
About Fireflies.ai
Key Features
- Automatic Transcription of meetings across video platforms
- AI-generated Meeting Summaries and Action Items
- Intelligent Search to find specific topics within conversations
- CRM and Collaboration Tool Integrations (Salesforce, Slack, etc.)
- Soundbite creation for sharing key meeting moments
- Conversation Intelligence and Analytics
- Enterprise-grade security (SOC 2 Type II, GDPR, HIPAA compliance)
Pros and Cons
Pros
- Significantly enhances productivity by automating manual note-taking
- Highly scalable for individuals, small teams, and enterprises
- User-friendly interface with intuitive navigation
- Strong integration ecosystem with popular business tools
Cons
- Learning curve for new users to utilize all advanced features
- Performance is dependent on internet connection quality
- Nuances in dialects and accents can affect transcription accuracy
Pricing
Connect with Fireflies.ai
Frequently Asked Questions
Yes, Fireflies.ai Pro plan users have some customization options for AI summaries. While you can't completely re-order sections, you can influence the summary by using specific keywords or prompts during the meeting that guide the AI to prioritize certain topics or action items. Check the settings within your Fireflies.ai account to explore available customization options.
Fireflies.ai is designed to handle a variety of accents, but accuracy can vary depending on the clarity of the audio and the complexity of the accent. While the tool primarily supports English, it is constantly improving its language capabilities. For meetings with multiple languages, it's best to use the language setting that best matches the predominant language to maximize transcription accuracy.
Yes, Fireflies.ai's Salesforce integration can automatically associate meeting summaries and soundbites with relevant contact records. The system uses email addresses spoken during the meeting to match to existing contacts in Salesforce. Make sure the email addresses are spoken clearly in order for the AI to accurately transcribe and link them to Salesforce.
Fireflies.ai offers advanced search capabilities to help you quickly find what you need. You can use keywords, phrases, and boolean operators (AND, OR, NOT) to refine your searches. Additionally, utilize the filters to narrow down results by date range, meeting participants, or specific speakers to pinpoint the exact information you're looking for.
The Fireflies.ai Freemium plan includes a limited number of transcription minutes per month. The exact amount is subject to change, so refer to the Fireflies.ai pricing page for the most up-to-date information. If you exceed the monthly limit, transcription will be paused until the next month's allowance resets, or you can upgrade to a paid plan to unlock unlimited transcription minutes.
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